Shipping policy

At JarHaven, we aim to make ordering kitchen organization essentials simple and convenient for customers worldwide.

Free Worldwide Shipping

JarHaven offers free standard shipping worldwide on eligible orders placed through JarHaven.store.

There is no standard shipping charge for eligible destinations.

Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

This is an estimated delivery timeframe rather than a guaranteed delivery date.

Delivery may occasionally take longer because of customs procedures, carrier delays, severe weather, transportation disruptions, high-volume periods, incorrect delivery information, local postal conditions, or other circumstances beyond our reasonable control.

Order Processing

Orders may require processing and preparation before shipment. Once your order has been prepared and transferred to the applicable carrier, available shipping or tracking information may be provided.

Processing time, where applicable, is separate from estimated carrier transit time unless expressly stated otherwise during checkout.

Order Tracking

Where tracking is available, customers may receive tracking details after an order has shipped.

Tracking information can sometimes require additional time to become active after a shipping label or tracking number is created.

Shipping Addresses

Customers are responsible for providing accurate and complete shipping information during checkout.

Please carefully verify your:

Full name
Street address
Apartment or unit number
City
State, province, or region
Postal or ZIP code
Country
Contact information

If you notice an error after submitting your order, contact support@JarHaven.store as soon as possible.

We cannot guarantee that shipping information can be changed once an order has entered fulfillment or has been transferred to the carrier.

International Orders

We offer shipping to destinations around the world, subject to carrier availability, applicable laws, sanctions, shipping restrictions, and service limitations.

International orders may be subject to customs procedures or import requirements established by the destination country.

Where duties, taxes, customs charges, or import fees apply and are not expressly collected during checkout, responsibility for those charges will be determined according to applicable law and the information presented at checkout.

Delayed Orders

If your order has not arrived within the expected timeframe, please contact us at support@JarHaven.store with your order number.

Our team will review the available shipping information and assist you with the next appropriate steps.

Lost Packages

If tracking information indicates a potential loss or your package has not arrived after a reasonable period, please contact our customer support team.

We may investigate the shipment with the relevant fulfillment or shipping provider before determining the appropriate resolution.

Damaged Deliveries

If your product arrives damaged, please retain the item and packaging and contact us promptly.

Providing photographs of the product and packaging can help us review your request efficiently.

Eligible damaged products will be handled in accordance with our Return & Refund Policy and applicable consumer protection law.

Shipping Support

For shipping assistance:

Email: support@JarHaven.store
Phone: (905) 569-6010